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Berita Teknologi

Wah, CRM Project Bank Permata Terbaik di Tanah Air

9 September 20159 September 2015 Wiwiek Juwono Bank Permata, CRM, customer experience, customer relationship management, NICE Systems, penghargaan Best CRM Project NICE di Indonesia, Permata Bank, The Asian Banker

Bank ini melayani sekitar 2 juta nasabah. Apa sih yang dilakukannya?

Berita Teknologi

Gandeng TechMatrix, CBNCloud Hadirkan Solusi Cloud Contact Center

10 June 2014 Wiwiek Juwono 0 Comments CBNcloud, cloud-based contact center, contact center, CRM, customer relationship management, solusi CRM, TechMatrix, transcosmos Indonesia

Contact center harus memanfaatkan teknologi dan model bisnis baru agar bisa memenangkan hati konsumen